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Handartz customer care

Privacy Policy

A clear overview of the information we collect, why we use it and the choices available to you.

Last updated August 13, 2026

Information we collect

When you place an order or contact us, we may collect your name, email address, phone number, billing and delivery addresses, order details and the messages you send us. Our systems also receive basic technical information such as your IP address, browser type and device information for security and site operation.

How we use your information

We use this information to process and deliver orders, provide customer support, prevent fraud, maintain the store and meet our accounting or legal obligations. We do not sell your personal information.

Cookies and local storage

The store may use essential browser storage to keep your shopping cart and checkout working. Service providers involved in hosting, security, payment or delivery may use information only as needed to provide their services.

Retention and security

We retain order and customer-service records only for as long as reasonably necessary for the purposes described above or as required by law. We use HTTPS and limit access to personal information, but no online service can guarantee absolute security.

Your choices

You may ask for access to, correction of or deletion of personal information we hold about you, subject to records we must retain for legal, tax, security or fraud-prevention purposes.

Contact

For a privacy question or request, email [email protected].

Still need help?

We're here for your questions.

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Privacy Policy | Handartz